Terms of Service

Last updated: January 2025

Welcome to Silvesto.in. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing any order.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website.

2. Products and Services

Silvesto offers 925 sterling silver jewelry including rings, chains, and related accessories. All our products are:

Made from genuine 925 sterling silver
BIS hallmarked for authenticity
Handcrafted with quality materials
Subject to availability

3. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes. We reserve the right to modify prices at any time without prior notice. Payment can be made through:

UPI (Google Pay, PhonePe, Paytm)
Credit/Debit Cards
Net Banking
Cash on Delivery (select locations)

4. Order Acceptance

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

Product unavailability
Errors in product or pricing information
Suspected fraudulent transactions
Delivery location restrictions

5. Shipping and Delivery

We offer free shipping on all orders across India. Delivery timelines vary based on location:

Metro cities: 3-5 business days
Other cities: 5-7 business days
Remote areas: 7-10 business days

For detailed shipping information, please visit our Shipping Policy page.

6. Returns and Refunds

We offer a 7-day return policy on all products. Items must be unused, in original packaging, and with all tags attached. For complete details, please refer to our Refund Policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Silvesto and is protected by Indian and international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

Silvesto shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or products purchased from us.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pune, India.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@silvesto.in
Phone: +91 75072 96501
Address: Shinde Wasti, Majri Road, Keshavnagar, Mundhwa, Pune - 411036, Maharashtra, India